Exchange Online Management
High quota mailboxes, advanced calendar sharing and professional e-mail infrastructure that works fully synchronized with all devices.
IT Our Services
Microsoft 365 Management and Technical Support
We carry out Microsoft 365 installation, Exchange Online mail management, user transactions, migration and technical support works according to your institution's account structure.
Who is Microsoft 365 Management and Technical Support suitable for?
Those who use Microsoft 365 or want to transfer their existing e-mail to the cloud; For companies that want to delegate user, access and application management to an expert team.
What is delivered in this study?
- Extracting user, group, mailbox and authorization needs
- Configuring Exchange Online and the collaboration tools used
- Preparation of management transfer record with access and message tests
Service and support limits
For services searched for Office 365, the current product and plan equivalent is also verified. License procurement and renewal and daily technical management are shown separately in the offer.
What determines the price and scope of offer?
Number of accounts, products used, migration requirement, current authorization pattern and support intensity. Instead of assuming a fixed package, a written scope and price are prepared based on the current need.
Unlimited Productivity with the Power of the Cloud
Microsoft 365 is not just email; It is a giant ecosystem where tools such as Word, Excel, PowerPoint and Teams work together. As İz Medya, we make this complex structure most efficient for your business.
We are with you at every step, from licensing consultancy to secure data migration processes. While we manage your e-mails with high accessibility thanks to the Exchange Online infrastructure, we secure your file sharing with OneDrive and SharePoint integrations.
Advantages of Our Management Service
- Technical DNS (MX, SPF, DKIM) Configuration
- Comprehensive Data and Mail Migration Support
- Advanced Archiving (Exchange Online Archiving)
- Hierarchical Public Folder Management
- Application Based Access Restrictions
- License Cost Analysis and Optimization
- Mobile Device Management (Intune Integration)
- Periodic Security and Usage Reports
- Technical Consultancy Service during specified service hours
- Always Up-to-Date Office Application Support
Microsoft 365 Our Solution Scope
Microsoft Teams Configuration
Setup of team instant messaging, video meetings and collaboration areas according to your corporate hierarchy.
OneDrive and SharePoint Setup
Authorization of personal and shared file storage areas, creation of secure file access policies via the cloud.
Planned Data Migration
We prepare a Microsoft 365 migration plan for your existing e-mails and files, and evaluate the effects on the workflow and verification steps together.
Security and Threat Protection
We configure multi-factor authentication (MFA), data leak prevention (DLP) and advanced spam filtering (EOP) settings.
Central Admin Panel Support
We undertake the processes of managing user accounts, assigning licenses, creating groups and tracking security reports.
Why Microsoft 365 Management?
Perfect Integration
High-performance working environment highly compatible with Windows operating system and Office applications.
Corporate Security
With world-class encryption and cyber threat protection, your company data is safe at all times.
Scalable Structure
Manage your licenses instantly as your number of personnel changes and get rid of unnecessary costs.
Access from Anywhere
Web, desktop or mobile; Freedom to access your e-mails and files from anywhere there is internet.
Curiosities
Frequently Asked Questions About Microsoft 365 Administration and Technical Support
Brief answers to frequently asked questions about service scope, work process, measurement and bidding steps.
What is Microsoft 365 Management and Technical Support?
We carry out Microsoft 365 installation, Exchange Online mail management, user transactions, migration and technical support works according to your institution's account structure.
What does Microsoft 365 Administration and Technical Support cover?
It covers the following topics: Exchange Online Management, Microsoft Teams Configuration, OneDrive and SharePoint Setup, Planned Data Migration, Security and Threat Protection, Central Admin Panel Support. The exact scope is determined after the existing structure and needs analysis.
How does the Microsoft 365 Management and Technical Support process proceed?
The process begins with an assessment of the current situation and goals; The scope, responsibilities, implementation schedule and control points are clarified together.
Is the service scope prepared specifically for the institution?
Yes. Existing infrastructure, goals, user or channel structure and priorities are evaluated; Only work items that are relevant to the need are scoped.
How to determine a quote for Microsoft 365 Administration and Technical Support?
Offer; It is prepared after evaluating the current situation, required work items, project duration and support scope. Uncertain details are clarified in the preliminary meeting.
What is delivered for Microsoft 365 Administration and Technical Support?
Extracting user, group, mailbox and authorization requirements; Configuring Exchange Online and the collaboration tools used; Preparation of management transfer record with access and message tests.
What determines the Microsoft 365 Administration and Technical Support price?
Number of accounts, products used, migration requirement, current authorization pattern and support intensity. The exact scope and cost are offered in writing after evaluating the current need.
What information should I share for the quote?
Domain names, current email provider, number of users/mailboxes, data volume and migration need if any.
How to clarify delivery and support conditions?
Example submission/reception, user access and related data controls; transition plan, return conditions and subsequent management support. The exact schedule, price and response time, if any, are determined separately at the proposal stage.
Scope and delivery plan
While preparing the proposal for this service, the following headings are clarified.
| Preliminary meeting information | Domain names, current email provider, number of users/mailboxes, data volume and migration need if any. |
|---|---|
| Scope of work | Extracting user, group, mailbox and authorization requirements; Configuring Exchange Online and the collaboration tools used; Preparation of management transfer record with access and message tests. |
| Delivery and support | Example submission/reception, user access and related data controls; transition plan, return conditions and subsequent management support. |
For services searched for Office 365, the current product and plan equivalent is also verified. License procurement and renewal and daily technical management are shown separately in the offer.
The exact fee, delivery date, revision limit and response time, if any, are determined separately within the scope of the offer after the needs analysis.
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